Loyal customers
Engage registered clients and new visitors on your eCommerce site and transform them into loyal customers.
Steps to get there
Segment
Select the rules to dynamically group all anonymous visitors and registered customers during their website browsing.
Releva’s system comes pre built with the most common segments for product recommendations, but you can also create your own. In addition to the users that our system has observed on your website, you can also add users by importing a .CSV file.
Multichannel Marketing Communication & Recommendation
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Engage existing customers via email campaigns, web push, SMS or other messaging platforms by suggesting suitable products based on their last purchases and browsing history.
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Send them personalized messages with special discounts on products they would like based on their previous purchase or viewed products;
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Add personalized offers on products they may buy in addition to their last purchase / last viewed products.
Automate
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Create an continuous workflow which automatically sends communication to customers in a particular segment.
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Create email, web push and SMS templates and add them to the workflow;
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Add automation rules for waiting time, channel, and conditions to create a smart campaign.
Benefits
Retain Your Visitors
Convert Visitors Into Customers
Improve Conversion Rates
See Releva Through the Eyes of it's users
"Еxtremely adequate partner with an exceptional understanding of our business needs, providing timely, and spot-on solutions."
Rosa Divleva
Marketing manager @Address Real Estate
"Releva helped our site a lot. It gave us a lot of flexibility and provided our customers with a different and much-appreciated experience on our website. Most of the products each customer sees are based on their own interest and individual needs. And of course, Releva helped us increase our profits. It reflects our marketing strategy by allowing us to use automation and personalisations."
Datsko Datsev
CTO @ trendo.bg
"I hope Releva becomes a big company. We believe it can bring a lot of value to other companies like Mercari."
Andreas Schneider
eCommerce owner @ Mercari
"Thanks to Releva we manage to offer our customers so much more personalized and relevant content. We manage to engage them, encourage them to make a purchase and increase the average shopping cart total."
Eleonora Ivanova
Marketing automation expert @ eBag
"We are extremely pleased with the speed of everything Releva does - seamless integration, easy communication, effective conversations and the results we see in the system."
Elitza Dushkova
Online marketing manager @ Aiko and Moemax
"Releva offers a unique experience for each customer. Thanks to Releva our business has become a personalized mall for everyone."
Ilian Radev
eCommerce owner @ Unico.bg
"Releva is exactly what Kinderland needed in order to strengthen its greatest competitive advantage - the personalized approach toward our customers. The personalizations that Releva provides are at a level that no other company in Bulgaria has been able to achieve. This gives us the opportunity to be closer to the end user by offering an individual approach."
Elena Atanasova
Brand Manager at Kinderland
