Case study - eBag
eBag serves a wide range of customers in cities like Sofia, Plovdiv, Asenovgrad, Pazardzhik, Pernik, Bansko, Blagoevgrad, and nearby areas, the company prioritizes customer satisfaction by delivering genuine, high-quality items right to their doorsteps, promising a hassle-free and enjoyable shopping process.
1
Products
For a delightful shopping experience, eBag offers highest-quality food, grocery items, and beverages at competitive prices.
2
Customers
eBag serves a wide range of customers in cities like Sofia, Plovdiv, Asenovgrad, Pazardzhik, Pernik, Bansko, Blagoevgrad, and nearby areas, the company prioritizes customer satisfaction by delivering genuine, high-quality items right to their doorsteps, promising a hassle-free and enjoyable shopping process.
3
Key Objectives
eBag aims to provide personalized communication with its customers. They want to engage with their clients, providing personalized offers that fit exactly their needs.
4
eBag implemented
Marketing personalization;
On-site recommenders;
Analytics;
Achieved results
55%
22%
Click rate from automations
30%
Conversion rate
40%
15%
Conversion rate from recommenders
Key Metrics
