Case study – Sport Depot

Case study – Sport Depot

Case study - Sport Depot

SPORT DEPOT, a key player in the European sports industry under SPORT 2000 International, brings top-tier sports and lifestyle brands to its 3600+ outlets across 20 countries.

1

Products

Sport Depot offers a diverse range of high-quality sports and lifestyle products, featuring leading brands like adidas, Nike, Puma, Reebok, and more to meet the needs of active individuals and enthusiasts.

2

Customers

Sport Depot’s customers are enthusiasts and active individuals seeking a curated selection of top-tier sports products and lifestyle brands.

3

Key Objectives

Sport Depot aims to provide personalized communication with its customers. They want to engage with their clients, providing personalized offers that fit exactly their needs.

4

Sport Depot implemented

Product recommendations;

Email personalizations;

Promotional banners;

Analytics;

Achieved results

25.2%

Open rate from manual campaigns

39.7%

Click rate from manual campaigns

5.7%

Conversion rate from campaigns

30%

Conversion rate from recommenders

Key Metrics

Average page views: 923 732
Average active users: 981 736
Emails sent: 1 774 135
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