An Airship alternative that also sells in your store, not only in your app.
What Airship does in its own words, why stores look for an alternative, and what Releva does differently. Facts from Airship's own site, with the date we checked.
- Facts from each company's own pages
- What Releva does differently, in three points
- Who should stay where they are
Airship. Airship, founded in 2009 as Urban Airship and based in San Francisco, calls itself a mobile-first customer experience platform for enterprise brands. It covers app push, in-app, web push, email, SMS and mobile wallet, with holdout experiments and native surveys (its site, 29 September 2026).
Releva is an autonomous sales agent for B2C stores. It gives every visitor a personal shopper: it ranks search, picks products and answers chat from one profile per shopper, brings customers back by email, push, SMS, Viber and WhatsApp, builds ad audiences, and proves the lift with a holdout group.
Next to Airship, Releva sells in the store and the app with search, recommendations, chat and banners, predicts the next basket for each shopper to pick the products in every message, and syncs value-based audiences to Meta, Google and TikTok.
Why stores look for a Airship alternative
No site search, product recommendation engine or shopper chat found in Airship's documentation.
Predictions for churn and send time, not for the next product, per its documentation.
Ad audiences by export: Airship documents a CSV export for Facebook and an export to LiveRamp.
What Releva does differently
Sells in the store and the app: search, recommendations, chat and banners.
Predicts the next basket for each shopper and picks the products in every message.
Syncs value-based audiences to Meta, Google and TikTok.
Who should stay. Stay with Airship if you are an enterprise brand whose whole relationship lives in a mobile app.
See which of last week's visitors you missed
Thirty minutes, with your store and ad accounts open. Then 30 days free. A holdout group decides: if the agent doesn't add orders in 30 days, you don't pay.
Book 30 minutes
You'll talk to one of us.