Results measured in each store's own orders.
Recent stories from grocery, fashion, marketplaces and media. Each one states its period, what was measured and whether it was a controlled test.
- Named where the client agreed, described where not
- Every number with its period and method
- Use cases show how each result was built
What the agent did, and what it showed
Grouped by industry. Each one says what the agent did, over which period, and how we counted.
Grocery, food and everyday goods
eBag: three in ten orders include a recommended item
An online grocery that uses only website recommendations. The cart page reminds each shopper of their usual items.
Read the case study →Supermarket chain · BulgariaT-Market: 23% of online revenue from email and recommendations
A supermarket chain's online shop in its first full year with Releva. Triggered emails out-earned newsletters many times over per send.
Read the case study →Halal food store · BulgariaHelal: three months without a manual campaign
The agent ran email, push, recommendations and pop-ups on its own, and Releva runs the store's Meta campaigns.
Read the case study →Fashion, beauty and kids
Nine times the revenue on the same email flow
A womenswear brand moved its abandoned-browse flow from Klaviyo to Releva and added recommendations on its site. Same flow, same store, no added discounts.
Read the case study →Womenswear · Shopify · Meta adsTwice the Meta budget, the same return
The same womenswear brand gave Meta audiences built from each shopper's predicted value, and clean server-side purchase events.
Read the case study →Kids' fashion · EU4.9% of visitors, 27.5% of revenue
A kids' fashion store replaced keyword search with search that suggests from the first keystroke, ranked for each shopper.
Read the case study →Kids' fashion and DIY · EUBuyers the agent advises spend 2 to 2.7 times more per order
The chat answered shoppers' questions in their own words on two stores, recommended from the live catalog and built the basket.
Read the case study →Home, office, DIY and electronics
Marketplaces and media
22 million shoppers on one agent
A used-car marketplace keeps every shopper's profile on Releva and runs its journeys, push and email from it, in three countries.
Read the case study →Vehicle marketplace · Malaysia40% more test rides per visitor in 22 days
A used-motorbike marketplace where most journeys end in WhatsApp. Only booked test rides counted as results.
Read the case study →Media group · MalaysiaEight times the visitors the click report showed
A media group measured what a boosted video brought beyond the clicks, on its own first-party data, with three checks on every report.
Read the case study →Customer stories
Grouped by industry like the case studies. The numbers are as these stores published them with Releva in 2025. Each full case study comes to your inbox as a PDF.
Grocery, food and everyday goods
T-market
Supermarket chain in 71 Bulgarian cities, online in Sofia and Plovdiv. Published result: 90.4% conversion rate from recommenders.
Dabov Specialty Coffee
Premium coffee and tea retailer, founded in 2008. Published result: 64.6% conversion rate from Facebook ads.
Nutra Best
Nutritional supplements from selected brands. Published result: 22.3% conversion rate from automations.
Zoomagazin
The largest online pet store in Bulgaria, over 50,000 items, since 2005.
Human Pet
Premium pet health and wellbeing, with veterinary guidance. Published result: 14.3% conversion rate from automations.
Fashion, beauty and kids
Carducci
Premium men's fashion brand inspired by Florence. Published result: 50.5% click rate on automation emails.
Kinderland
The largest Bulgarian company in children's clothing and accessories, more than 20 years on the market.
Unico
Online fashion store since 2014, plus-size clothing for women and men.
GiAnni
Bulgarian footwear brand since 1995, its own line next to well-known brands.
Teodor
Tailored corporate clothing in a wide range of colors and fabrics.
Beauty Princess
Online beauty and fashion store based in Athens.
Calinachi
Natural skincare and haircare formulas, a rising name in Bulgaria's beauty market.
Sexopolis
The leading sex shop in the Greek market.
Home, office, DIY and electronics
Office1
Office supplies and workplace essentials, online and in store, for businesses and consumers. Published result: 48% more active profiles on the store.
Ardes
Computers, electronics and IT services since 1999.
Praktis
Construction hypermarket chain since 1995, eight stores, for professionals and DIY customers.
Aiko
Interior and exterior furniture for homes, offices and gardens.
Address Real Estate
Real estate agency with offices across Bulgaria.
We email you the case study and add you to Releva's emails on ecommerce research and news. We also see what you read on this site, and our team may get in touch. Unsubscribe any time. Privacy policy
In their own words
“Our click report showed one visitor in eight. Releva measured the other seven on our own first-party data, with one script on the landing page.”
“Releva lifted our test-ride conversion per visitor by 40% in 22 days, while our traffic was falling. Every number was a counted event we could check in our own data.”
“Shoppers find the right brand and size faster, and the follow-up messages bring them back next season. Releva runs it on its own, so our team can focus on the stores.”
“We tested the chat hard across our Shopify stores in five languages, with our own team asking the difficult questions. It answered from our live catalog and each customer's orders, and handed over to us when it should.”
“Increased average shopping cart total through personalized, relevant content that drives engagement.”
“Lightning-fast response time with consistent success rate from day one.”
“Delivers exceptional speed in integration, communication, and results.”
“Exceptional understanding of business needs with spot-on, timely solutions.”
“All-in-one automation platform that maximizes retention, engagement, and cart values.”
See what the agent would do in your store
One call, with your store open. If the numbers are not there, we will say so.
See it on your store
You'll talk to one of us.