Ads audiences

Tell Meta, Google and TikTok which customers are worth paying for.

The agent predicts what each shopper will spend over the next 12 months and sends it to Meta, Google and TikTok as audiences.

  • Audiences built from predicted 12-month value
  • Each order sent server-side and counted once
  • Your own customers tested out of retargeting
Meta, Google, TikTok · who is worth findingads audiences
Highest predicted 12-month valuelookalike seed
Site visitors, weighted by predicted valuevisitor audience
Active email listexcluded in the test
Events sent
purchase + predicted value
from the server
Each order
counted once
one event ID with your pixel
The problem

Ad platforms learn from the signals you send them.

When the pixel and a server feed both report an order, Meta can count it twice; at one bedding brand it logged 2.11 purchase events per real order (July 2026). The pixel also misses iOS and in-app buyers, so the platform learns from part of your buyers and bids on clicks, not worth.

The Meta ROAS use case puts Meta's numbers next to the store's, row by row.

Get more from your ad spend →
Purchases in Meta vs real ordersaudit
Meta purchase events
4,957
4-16 July 2026
Real orders
2,344
same days, store data
2.11 purchase events per real order. The pixel and a server feed reported without a shared event ID.
European bedding and sleepwear brand on WooCommerceJuly 2026
What it sends

Three signals that tell the platforms what a customer is worth

Everything goes into your own ad accounts. You keep your budgets, bids and creative.

Audiences built from customer value

Every shopper ranked by predicted 12-month value; your best customers seed the lookalike.

One order, counted once

Purchases sent from the server with your pixel's event ID and a predicted value, iOS and in-app buyers included.

Your own customers out of retargeting

An exclusion test takes your active email list out of retargeting and branded search.

Questions about ads audiences

What are value-based audiences?

Audiences built from what each shopper is predicted to spend over the next 12 months, not from one purchase. Releva ranks every shopper by predicted value, seeds lookalikes with your best customers, weights visitors by likely spend, and syncs the audiences to Meta, Google and TikTok.

What does Releva add that the ad platforms don't have?

Your store's view. Meta, Google and TikTok optimize for their own numbers, the same way for everyone. Releva tells them who is worth finding, from predicted customer value in your own orders, and who is already your customer and can stay out of retargeting.

How is this different from Meta Advantage+ or Shopify Audiences?

Advantage+ campaigns use Meta's own signals to find buyers, and Shopify Audiences is available to Shopify Plus merchants. Releva builds audiences from your own store data and ranks them by predicted 12-month value. It sends the same audiences to Meta, Google and TikTok, and runs customer exclusions as a test.

Will excluding our own customers cut sales?

That's why it runs as a test. Only your active email list comes out, and only from retargeting and branded search. Prospecting stays on, those customers still hear from you by email and push, and you decide after seeing the result.

Do you send server-side purchase events?

Yes, to Meta and Google. They share your pixel's event ID, so each order is counted once instead of twice.

Do we have to change how we run campaigns?

No. You keep your accounts, budgets, bids and creative. Releva adds the audiences and suggests exclusions, and you decide.

Bring your ad account and your store

Thirty minutes, side by side. You leave knowing what the platforms claim and what your orders say.

Book 30 minutes
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