Solutions / Anonymous visitors
Sell to visitors you can't see

Most visitors never log in. Sell to them anyway.

Email tools act on shoppers they know. Releva starts at the first click and follows up once they can be reached.

  • Captured server-side, first-party
  • One profile across devices
  • Runs next to your email tool
Visitor profile · not logged insales agent
3 visits on 2 devicesone profile
Viewed linen dresses, size Mhigh intent
Web pushallowed
Search and pages
ranked for her
before she logs in
When she leaves
a follow-up
by push, or email once known
The problem

Your email tool can only follow up with shoppers it already knows.

It needs a login, a signup or a past email click before it can act. Everyone else browses, leaves, and hears nothing.

At a Malaysian used-motorbike marketplace, 81% of shoppers asking about a bike on WhatsApp were anonymous (June to July 2026).

Last week's visitorsbefore
Logged in, or on your listemail tool can act
Browsed products, never logged inno follow-up
Left a full cart on a new deviceno follow-up
Searched, found nothing, leftno follow-up
The same bestsellers for everyone on the site.

Same trigger. Three times the shoppers.

A Singapore womenswear brand on Shopify moved this flow to Releva: 18 June to 17 July 2026, against a matched month before.

How to start

Keep your email tool. Move one flow first.

Klaviyo is your CRM. Releva is your sales agent.

Start with abandoned browse, where the missing shoppers show up first, and compare it in your own orders. On Shopify and plug-in platforms it is live the same day, and Shopify loads two years of history; other platforms take 3 to 5 business days for all tools. Hold part of your visitors back and read the difference in your store data.

How retention works →
Abandoned browse · built for one personretention
Still thinking about the linen dress?
Size M is in stock, in two colors.
web push · no email needed
Existing email toolknown shoppers only
Releva, same triggerone profile across devices

Questions about anonymous visitors

How can I sell to visitors who never log in?

Releva records each visit server-side and first-party, keeps one profile per person, and ranks search, products and banners for them from the first page view. It asks for a way back, email or web push, at the right moment, and when they identify, their earlier visits join the same profile.

How is this different from abandonment flows in Klaviyo or Omnisend?

An email flow can fire only for shoppers the tool has already identified. Releva recognizes more of the shoppers already on your list, across devices, so the same trigger fires more often. At one Shopify brand, the same abandoned-browse trigger reached 3,177 shoppers instead of 1,077 in a matched month (June to July 2026).

How is it different from an AI chat for anonymous visitors, like Rep AI?

Rep AI says it turns anonymous website traffic into customers with an AI shopping assistant. Releva works for anonymous visitors in search, product pages and banners too, not only in chat, and keeps what they did for the next visit and the next message.

Do shoppers need an app for push?

No. Web push works in the browser, with no app to install.

See how many of last week's visitors you could have reached

One call with your store open. We show which visitors the agent would have acted on.

See it on your store
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