A CleverTap alternative with a personal shopper on your website.
What CleverTap does in its own words, why stores look for an alternative, and what Releva does differently. Facts from CleverTap's own site, with the date we checked.
- Facts from each company's own pages
- What Releva does differently, in three points
- Who should stay where they are
CleverTap. CleverTap calls itself an "All-in-One Customer Engagement Platform" and says 2,000+ brands in over 100 countries use it. It sends email, SMS, WhatsApp, RCS, web and app push and in-app messages, with control groups, predictions, a loyalty module and ad audiences, and prices by monthly active users (its site, 29 September 2026).
Releva is an autonomous sales agent for B2C stores. It gives every visitor a personal shopper: it ranks search, picks products and answers chat from one profile per shopper, brings customers back by email, push, SMS, Viber and WhatsApp, builds ad audiences, and proves the lift with a holdout group.
Next to CleverTap, Releva sells on your website with personalized search, recommendations and a catalog chat for every visitor, gives you next-basket picks with boost and bury rules in every plan, and is built for web stores on Shopify, Gomag, MerchantPro, WooCommerce, Magento and custom platforms.
Why stores look for a CleverTap alternative
No site search product and no website shopper chat found in CleverTap's site or documentation.
Priced by monthly active users, per its pricing page.
Recommendation strategies on the top plan. CleverTap documents eight strategies with include and exclude rules, on its Ultimate plan.
What Releva does differently
Sells on your website: personalized search, recommendations and a catalog chat for every visitor.
Next-basket picks you control, with boost and bury rules, in every plan.
Built for web stores: Shopify, Gomag, MerchantPro, WooCommerce, Magento and custom stores.
Who should stay. Stay with CleverTap if you are an app-first business with an engineering team around it.

See which of last week's visitors you missed
Thirty minutes, with your store and ad accounts open. Then 30 days free. A holdout group decides: if the agent doesn't add orders in 30 days, you don't pay.
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