The same shopper, on the web and in the app.
A shopper who browses on the site and buys in the app is one person to the agent. The iOS and Android SDKs connect the app's screens, events and push, so recommendations and journeys run across both on one profile per shopper.
- One profile per shopper across web and app
- App push and in-app recommendations from the same memory
- 22 million profiles on one agent for a car marketplace, web and app
How it goes live
Week 1
Your developers add the Releva SDK to the iOS and Android apps: screens, events and push. The web tag or plug-in stays as it is.
Week 2
The agent matches app users to their web profiles, so one shopper is one profile. In-app recommendations and app push go live with the ready-made settings.
Week 3
Journeys run across web and app: a shopper who browsed on the site gets the push in the app, and the order counts once wherever it happens.
What the agent gets from iOS and Android apps
App screens and events
Views, searches, carts and orders in the app, in the same profile as the web.
App push
Delivered from the same journeys as email and web push, built per shopper.
One profile per shopper
Web and app matched into one memory, before and after the login.
The four jobs, across web and app
The agent sells on your site: personalized search, recommendations on every page, banners and a chat that answers from the live catalog and the customer's orders. It brings customers back by email, web push, SMS, Viber and WhatsApp, with every message built for one person.
It builds audiences for Meta, Google and TikTok from each shopper's predicted value, keeps your existing customers out of retargeting, and works with your marketer through the Marketing co-pilot, in beta. You choose the goal: quick sales, bigger baskets or lifetime value, and a holdout group shows the lift in orders you can open in your store.
A used-car marketplace keeps every shopper's profile on Releva across web and app in three countries: 22 million profiles, 131 million events in one month, 22.6 million shoppers entering journeys in one day.
One agent for millions of shoppers →
See which of last week's visitors you missed
Thirty minutes, with your store and ad accounts open. Then 30 days free. A holdout group decides: if the agent doesn't add orders in 30 days, you don't pay.
Book 30 minutes
You'll talk to one of us.