A ContactPigeon alternative that follows your goal, not your rules.
What ContactPigeon does in its own words, why stores look for an alternative, and what Releva does differently. Facts from ContactPigeon's own site, with the date we checked.
- Facts from each company's own pages
- What Releva does differently, in three points
- Who should stay where they are
ContactPigeon. ContactPigeon is an omnichannel customer engagement platform with a built-in customer data platform. It sends email, SMS, RCS, Viber, WhatsApp, web push and more, and syncs audiences to Meta and Google Ads (its site, 29 September 2026).
Releva is an autonomous sales agent for B2C stores. It gives every visitor a personal shopper: it ranks search, picks products and answers chat from one profile per shopper, brings customers back by email, push, SMS, Viber and WhatsApp, builds ad audiences, and proves the lift with a holdout group.
Next to ContactPigeon, Releva decides toward your goal per person, on the site, in messages and in ads, proves the lift with a holdout group in your own orders, and picks the product for each person from next-basket prediction and your own feed rules.
Why stores look for a ContactPigeon alternative
Rules, not a goal. ContactPigeon describes "a powerful rule-based automation engine" and picks test winners by opens or clicks.
Attribution, not a holdout. It credits orders within 7 days of receiving an email; we found no holdout feature.
Five email scenarios documented, against 16 feed algorithms at Releva, including next-basket prediction.
What Releva does differently
Your goal, decided per person, on the site, in messages and in ads.
Proven lift with a holdout group in your own orders.
The product for each person, from next-basket prediction and your own feed rules.
Who should stay. Stay with ContactPigeon if you want to write the rules yourself and your team has the time to keep them current.
See which of last week's visitors you missed
Thirty minutes, with your store and ad accounts open. Then 30 days free. A holdout group decides: if the agent doesn't add orders in 30 days, you don't pay.
Book 30 minutes
You'll talk to one of us.