A bottle lasts 30 days. The agent writes on day 26.
Supplement and pharmacy customers buy on cycles and ask questions first. The agent learns each customer's cycle from her orders, reminds her before the bottle runs out and answers product questions from your catalog, within the limits you set.
- Reorder reminders timed per customer and per product
- A chat that answers from the catalog and hands over anything medical to your team
- Usual items at the cart, the pattern that took 22% of orders in grocery
Cycles, questions and trust.
A supplement customer who reorders every two months is worth more than a newsletter subscriber who opens everything. The agent treats each product as a cycle: it learns from the orders when the bottle runs out and writes a few days before, with the exact product and size.
Before a first order, customers ask: dosage, interactions, whether it suits them. The chat answers what the catalog says, in the shopper's language, and hands over anything that needs a pharmacist to your team, under the rules you set. We see the same repeat-purchase pattern in grocery, where the usual-items block at the cart took 22% of orders.
Timing is per product: a 30-day bottle and a 90-day bottle get different reminders, built from the customer's own orders. The chat answers from the catalog only and routes medical questions to a person, within your rules. And before checkout, the customer sees the items she usually buys and has not added yet.
What the agent did in stores like yours
Each result comes from one store, with its period and method on the page.
Your usual items, at the cart
The repeat pattern supplements share with grocery: 22% of all orders included an item from the cart block, 20.7 orders per 100 clicks.
Read the use case →Grocery emailCart emails earned 31 times a newsletter, per send
A reminder that goes out on its own when a shopper leaves: 5.7% of sends led to an order, against 0.19% of newsletters.
Read the use case →Brands selling in several marketsA chat that answers in every market you sell in
Answers from the live catalog and the customer's own orders, under each market's policy, tested on 72 cases before go-live.
Read the use case →Small teams, no time for campaignsA store that runs on its own
Three always-on journeys and on-site recommendations did the work, with no campaign sent by hand for three months.
Read the use case →Four jobs, tuned to supplements and pharmacy
Reorder reminders
Built from each customer's cycle per product, a few days before the bottle runs out.
Catalog answers, your rules
Dosage and product questions from the catalog; medical questions handed to your team.
Usual items at the cart
What she usually buys and has not added, before checkout.
Audiences from repeat buyers
Meta and Google find more customers like the ones who reorder, with existing customers kept out.
See which of last week's visitors you missed
Thirty minutes, with your store and ad accounts open. Then 30 days free. A holdout group decides: if the agent doesn't add orders in 30 days, you don't pay.
Book 30 minutes
You'll talk to one of us.