Beauty is bought on routine and advice. The agent runs both.
A skincare customer comes back when the jar runs out and asks questions before she tries something new. The agent times the reminder and answers from your catalog, for every visitor.
- Replenishment reminders timed per customer, not per calendar
- A chat that answers ingredient and skin-type questions from the live catalog
- Live the same day on Shopify and plug-in platforms
The second order is the business.
Beauty stores live on repeat purchases. The first order is often an ad; the second, third and tenth are the margin. The agent learns each customer's rhythm from her orders and reminds her a few days before the product runs out, with the shade or size she bought.
New customers ask questions first: is it fragrance free, does it suit oily skin, what goes with it. The chat answers from the catalog and the customer's own orders, and hands over to your team when it should.
A reminder sent when the customer is about to run out beats a monthly newsletter sent to everyone. The product page recommends what completes the routine, in the variant she already uses. And questions answered in the shopper's own words, in every language you sell in, cut the hesitation that costs the sale.
What the agent did in stores like yours
Each result comes from one store, with its period and method on the page.
Your usual items, at the cart
The same pattern beauty runs on: before checkout, each shopper sees the items she usually buys and has not added yet. 22% of orders included one.
Read the use case →Grocery emailCart emails earned 31 times a newsletter, per send
A reminder that goes out on its own when the shopper leaves earns far more per send than a broadcast: 5.7% of cart emails led to an order.
Read the use case →Brands selling in several marketsA chat that answers in every market you sell in
Answers from the live catalog and the customer's own orders, tested on 72 cases in four languages before go-live.
Read the use case →Womenswear · Shopify · SingaporeNine times the revenue on the same email flow
A Shopify brand on Klaviyo moved one flow to the agent and let each email pick its products: 9.4× the revenue.
Read the case study →Four jobs, tuned to beauty and skincare
Replenishment journeys
The agent learns how often each customer reorders and writes a few days before she runs out.
Advice from the catalog
Ingredients, skin types and what goes with what, answered in the shopper's language, with a handover to your team.
Routine recommendations
Product pages and the cart suggest what completes the routine, in the variant she uses.
Loyalty that pays back
Points and vouchers for the customers whose predicted value is highest, not the same coupon for everyone.
See which of last week's visitors you missed
Thirty minutes, with your store and ad accounts open. Then 30 days free. A holdout group decides: if the agent doesn't add orders in 30 days, you don't pay.
Book 30 minutes
You'll talk to one of us.